We are far more than your typical babysitting service. Through our On-Call program, your family will have access to our fully-vetted and fully-employed nannies for last minute and occasional childcare.
Whether you need babysitting services for an overdue date-night, busy week at work,
or extra support while you’re visiting the city, we can take care of you.
If you expect to consistently need childcare for more than a month, our placement service would be a great fit for you.
Why Nanny Ninja
Vetted, Employed & Insured
Instant Booking Request
Our nannies all pass a rigorous 3-stage interview process before joining our team. They are all fully employed, so you can book confidently knowing that you are fully protected with WSIB and Liability Insurance.
How It Works
Where We Serve
East End Toronto
West End Toronto
Booking multiple days? Use Booking Credits for huge savings.
Frequently Asked Questions
Due to the short-term nature of this service, on-call nannies are not authorized to provide transportation to children, either in your vehicle or their own.
Our nannies are trained to care for your children, and their role should be to focus on them. Light housework directly related to the children (cleaning dishes they used, tidying up after play, etc.) is acceptable, but they should not be expected to perform cleaning duties otherwise.
The first time you use the service, you will be sent an email to enter your credit card details and pay for the shift. After the first booking, payments will be automated and all you have to do is sign off on the hours after each shift. Payment will be captured prior to the shift, and any refunds or additional charges will be processed after the shift is complete.
When you submit a booking request, you are not charged until a nanny has requested the shift, and you confirmed the nanny either through email or text message to us. Once you have confirmed a nanny, the Booking Fee or credit will not be refundable, and will be retained as a booking credit for future use.
The nanny’s hours will be refundable according to the following:
- cancellation 24 hours or more before the shift: full refund
- 12-24 hours before the shift: 50% refund
- less than 12 hours before the shift: no refund
There are no refunds on booking credit packages, and credits are valid for 1 year from date of issue.
You can book for as little time as you need, but note that all bookings will be billed at a minimum of 4 hours.
Our on-call service is designed for short-term childcare needs. We cannot guarantee that you will have the same nanny each shift. If you have a reoccurring shift or are booking multiple dates at a time, call or text us at 647-288-1118 and we can try to book the same nanny for all shifts.
Request a Nanny Now
Click the button below to request a nanny. You will receive a confirmation email once a nanny requests your shift.
No payment or credit card details are required until you’ve confirmed the nanny.
If you need someone for multiple shifts or on a regular schedule, please contact us at firstname.lastname@example.org or 647-288-1118 and we’ll manually submit the request for you.